Job Description

At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users’ lives, simplifying their everyday routines and enhancing convenience. By empowering users to control access, we provide unparalleled peace of mind through enhancing safety and visibility.


The Product Support Specialist is an integral part of providing our customers with outstanding experience. Product Support Specialists can often take a bad situation and turn the customers’ experience into a positive one. This position is full-time, on-site in Berlin, CT.


What you will be doing

  • Provide technical information and support to both internal and external customers, end users & field sales.

  • Responsible for answering product support calls, chats and emails for Corbin Russwin, ACCENTRA, and Arrow products.

  • Act as the liaison of product information from the field to the Profit Center Managers and production personnel.<...
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