Job Description

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day
 

That’s why we pledge to support and empower our people to make a positive impact when working hand in hand with our business to drive change. We'll empower you with the right technology and training as you bring ideas and projects to life.


Together with your colleagues, clients and partners, you can make an impact that is felt by all. See where your commitment could take you.


Who are we looking for?


We're looking for a Product Support Specialist to join our Products & Platforms team.


Duties and responsibilities include but not limited to:

  • Provide front-line application support to our clients
  • Monitor the queue for new service requests and issue reports and evaluating them to prioritize, troubleshoot, reproduce the issue, and ultimately communicate solutions or workarounds
  • Escalate client issues to...

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