Job Description
JOB DESCRIPTION Developing and implementing action plans for escalated customer sites. Developing service communications (service bulletins, field change orders) for distribution to the field service organization and updates to knowledge management systems. Maximizing customer satisfaction with our current products through timely and responsive monitoring of product reliability and performance data. Understanding the support needs of our customers, and championing those needs through serviceability reviews in the development of new products, as well as enhancements to the existing product portfolio. Driving process and quality improvements through sustaining engineering pro...
Job Title
Product Support Specialist (ultrasound)Job Description
As a Product Support Specialist, you will be providing expert level technical support to worldwide response centers and field product specialists.
Your role:
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