Job Description

Now Hiring: Product Trainer Assistant

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Qualifications

  • At least one year of experience in product training within a Business Process Outsourcing environment, or equivalent experience in call center operations.
  • Excellent written and verbal communication skills in English.
  • Intermediate proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
  • Proven experience in curriculum development.
  • Strong leadership skills, with a track record of motivating teams to achieve goals.
  • Exceptional organizational and time-management skills to effectively plan and prioritize tasks.
  • Proficient in creating reports, business correspondence, and procedural manuals.
  • Demonstrated coaching and mentorship skills.
  • Strong presentation and facilitation skills.
  • Solid understanding of the quality feedback process.
  • A quic...

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