Job Description

We’re looking for a driven and detail-oriented professional to lead the Aftersales Production Flash Operations in North America in support of service software releases to resolve issues related to vehicle safety and customer concerns. In this role, you’ll play a critical part in ensuring high-quality, timely software releases that directly support vehicle performance, safety, and customer satisfaction.

What You’ll Do

  • Lead end-to-end Production Service flash operations, including flash validation, vehicle acquisition, and production release of flash files

  • Support field issues and perform root cause analysis to resolve complex technical challenges

  • Partner with regional TSO validation teams to ensure consistent, high-quality releases and prevent delays or roadblocks that may impact NA or other regions

  • Proactively identify and solve unique or high-risk release issues that could impact timing or quality

  • Serve as the wi...

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