Job Description

POSITION SUMMARY:
ABC Imaging is currently seeking a Client Relations Manager to become an integral member of our team.

ESSENTIAL DUTIES & RESPONSIBILITIES:


+ Produces high quality deliverables for clients to meet deadlines.

+ Manages all administrative responsibilities to meet all technical and billing requirements (Meter Reads, Time Reporting, and Equipment Maintenance Management).

+ Organize all aspects of the workforce for the shop in a professional manner to ensure all deadlines are met and all projects are completed within budget constraints (including staff and project scheduling, work hours, etc.).

+ Ensure that all equipment is properly maintained and upgraded.

+ Recommend new acquisitions that will increase productivity.

+ Checks accuracy of billing (verifies pre-work order, pre-billing, and final billing files) daily and helps resolve billing issues on all jobs.

+ Escalates all open helpdesk tickets d...

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