Job Description

Production Planning Analyst – Global Finance Solutions (GFS)

Amazon is a US-based multinational e-commerce company headquartered in Seattle, Washington, with a vision to be Earth’s most customer-centric company. From its beginnings as an online bookstore, Amazon has grown into a global organization where customers can discover and purchase virtually anything online.

Amazon’s Global Finance Solutions (GFS) team operates in a fast-paced, collaborative, and customer-focused environment. Delivering exceptional customer experiences is our highest priority. We are currently seeking a Production Planning Analyst to support our Production Planning Team (PPT).

Role Overview

The Production Planning Analyst will play a key role in ensuring Amazon’s Fulfillment Centers (FCs) and Delivery Stations operate with robust, cost-effective, and scalable labor plans. This role partners closely with multiple stakeholders and leverages data-driven insights to recommend optimal hourly staffing plans and shift structures across regions. The ideal candidate is analytical, technically skilled, and passionate about improving planning accuracy and operational efficiency.

Key Responsibilities

Partner with senior stakeholders to influence network-level strategic planning decisions.

Develop and maintain accurate hourly staffing plans and shift structures across Fulfillment Centers and Delivery Stations.

Support input forecasting using trend analysis and statistical modeling to enable data-driven decision-making.

Own production planning, cost optimization, and service optimization for the SEU region and potentially the broader EU network.

Build short-, medium-, and long-term operational plans to minimize variable labor costs while maintaining service levels.

Analyze complex business problems, identify root causes, and recommend forward-looking solutions.

Communicate complex analyses and insights clearly to business leaders through written and verbal communication.

Collaborate cross-functionally with FC Operations leadership, HR, Finance, Supply Chain, Transportation, and Software Development teams.

Participate in global operational and production planning initiatives and support project rollouts aligned with business growth.

Drive process improvements and standardization across planning workflows and network sites.

Basic Qualifications

Strong analytical background with experience in data analysis and operational planning.

Experience using data to support forecasting, planning, and business decision-making.

Ability to work cross-functionally and influence stakeholders at various leadership levels.

Strong written and verbal communication skills.

Preferred Qualifications

Experience in production planning, workforce planning, supply chain, or operations analytics.

Proficiency in SQL, Excel, or other analytical and visualization tools.

Experience working in a fast-paced, large-scale operational environment.

BASIC QUALIFICATIONS

- Experience in capacity planning, operations planning, business analysis or equivalent
- Bachelor's degree in sciences, engineering, finance or equivalent
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Knowledge of Excel at an advanced level
- - Strong problem solving and troubleshooting skills

PREFERRED QUALIFICATIONS

- Experience in supply chain such as contracting, demand management and/or planning and procurement, and supply chain operations
- Experience with one or more analytics visualization tools (e.g., Excel, Tableau, QuickSight, MicroStrategy, PowerBI)
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Master's degree or above in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent
- - Direct experience in quantitative research or analyses

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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