Production Support Analyst - Payments/SWIFT

Production Support Analyst - Payments/SWIFT

Production Support Analyst – Payments & SWIFT
Kuala Lumpur
Competitive Base + Bonus (DOE)

Certus Recruitment Group is partnered with a global financial institution seeking a skilled Production Support Analyst to join their Payments technology team in Kuala Lumpur.

This role is ideal for someone who enjoys troubleshooting complex systems, improving stability, and supporting mission-critical payment flows—particularly those involving SWIFT and related payment rails.

Key Responsibilities

• Monitor and support payments applications, ensuring stability, accuracy, and timely processing
• Investigate and resolve production incidents, escalating as required and contributing to root cause analysis
• Support SWIFT messaging flows (MT/MX), connectivity, and related payment processing components
• Maintain and enhance monito...