Production Support Analyst

Company Description

Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.

Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).

Job Description

Role: Production Support Analyst

Job Description

· Provide two tier supports to all applications and provide assistance to all end users and identify any issues in production.

· Maintain schedule jobs and perform troubleshoot on processes and resolve all issues.

· Analyze all vendor applications and provide operational support to same and p...