Production Support Analyst

Want to work at a multinational investment bank?

Join mthree as a Production Support Analyst and fast-track your career by working with one of our leading global banking clients in Toronto. You’ll support critical Capital Markets trading systems in a fast-paced commodities and futures environment, working closely with front office users to ensure stability, performance, and continuous improvement of production platforms.

What you’ll do:

• This role focuses on supporting large-scale production systems within Capital Markets, ensuring end-to-end stability of trading applications while driving operational excellence.
• Provide specialized application support for Capital Markets trading platforms (approx. 60%).
• Perform end-of-day monitoring, incident management, root cause analysis, and problem resolution.
• Support commodities and futures trading activities including trade flow/STP, P&L valuation, and breaks.
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