Production Support Engineer

Behind the user-friendly iOS and Android apps and webpage that work across the world is the engineering team.  We are in charge of creating, developing, improving, and maintaining all Fever services so that more people can have an amazing experience.

About the role

Location: Buenos Aires (Argentina)

What are we looking for:

We are looking for a Production Support Engineer to be the first point of contact for platform incidents. Your main goal will be to diagnose issues, determine if they are bugs, failures, or misconfigurations, and escalate when necessary. You will work closely with engineering, product, and QA teams to ensure smooth operations.If you enjoy problem-solving, proactive troubleshooting, and working in a fast-paced environment, this role is for you.

What would you do at Fever?

On your first month in Fever:

• Learn the platform's features, architecture, and configuration.
• Shadow team members to understa...