Production Support Engineer

#Java #ProductionSupport #SpringBoot #Linux #Oracle #OnCallSupport #TechHiring #RemoteJobs

Job Title: Java Senior Production Support Engineer

Experience: 5+ Years

Location: Remote

Job Description

The Senior Production Support Engineer will be responsible for troubleshooting complex application issues, incident management, and ensuring high system availability and reliability. This role requires close collaboration with internal teams and external vendors, along with participation in a 24/7 on-call support rotation.

Key Responsibilities

• Troubleshoot, research, and resolve major defects and inconsistencies in system functionality

• Respond promptly to system alerts, escalations, and production outages

• Provide 24/7 on-call support on a rotating schedule

• Focus on service restoration and reducing Mean Time To Restoration (MTTR)

• Collaborate with peers and...