Production Support Engineer

Our client is a specialist software company formed as a joint venture between two industry powerhouses. They operate at the intersection of AI, financial services, and consulting, specialising in developing the next generation of AI solutions for the financial services market. They deliver complex, low-latency, high-availability systems that underpin mission-critical operations.

About the Role

As a Production Support Engineer, you will take full responsibility for live, mission-critical platforms, ensuring stability, performance, and resilience. You will act as the final technical authority during incidents, collaborating closely with core engineering, infrastructure, and stakeholder teams. Your work will shape system reliability and operational excellence across the business.

What You’ll Be Doing

• Owning and supporting production systems across multiple environments
• Diagnosing and resolving complex, real-time issues in live syst...