Production Support Engineer

PRODUCTION SUPPORT ENGINEER

THE ROLE

We are seeking a highly skilled and experienced Production Support Engineer to oversee the day-to-day technical support of multiple studios in the UK. The successful candidate will play a critical role in providing technical support to a user base of employees and production, all utilizing the client studio technology and applications.

Please Note: This is NOT a remote position. The role is on-site and required to travel to different studio locations.

RESPONSIBILITIES

• Focus on ensuring a high level of support is maintained for users
• Communicate with production and departmental teams within the studio about their IT needs, and answer questions
• Be a subject matter expert on all IT responsibilities and constantly seek to be current and improve that knowledge through learning

REQUIRED SKILLS AND ABILITIES

• Experience working in a te...