Production Support Hot

Overview

Techvify Corporation is an End to End AI-Powered Digital Transformation Partner.

At Techvify, we don’t just build software. We engineer breakthroughs. We innovate with AI, craft with code, and scale with cloud. We partner with startups, enterprises, and even competitors on a shared mission: To turn bold ideas into real-world impact. If you’re looking to lead digital transformation through intelligent software, we’re ready to build with you. Let’s create the future – together.

Responsibilities

• Act as Level 1 / Level 2 production support, providing timely investigation, troubleshooting, and resolution for system incidents and user issues.
• Serve as a primary contact point for production issues, ensuring clear communication on issue status, progress, and resolution.
• Collaborate closely with business stakeholders, vendors, and internal teams to analyze and remediate complex production issues.
• Gather, clar...