Production Support / Operations Engineer - Contract

Production Support / Operations Engineer - Contract (Belfast Hybrid) Overview We're partnering with a financial services technology team in Belfast who need an experienced Production Support / Operations Engineer to cover an upcoming maternity leave. This is a hands-on operational role focused on keeping critical customer-facing systems stable, responding to incidents, and working closely with engineering teams when issues arise. This is an initial 6-9 month contract, with a strong likelihood of converting to a permanent role following the maternity cover period, subject to performance and team fit. The Role You'll be responsible for monitoring live environments, responding to alerts, triaging issues, and applying recovery procedures using established runbooks. You'll investigate incidents, determine root cause where possible, and escalate to the appropriate engineering teams when issues require deeper technical fixes. You'll also be responsible for documenting incidents and timelines ...