Production Systems Expert

Overview

Konica Minolta currently has an exciting opportunity for a Production Systems Expert!

Responsibilities

• Professionally represent the company as responsive, reliable, and customer-oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line.
• Install, service and troubleshoot all printing and scanning issues of all production systems.
• Develop and maintain effective relationships with customers and fellow employees.
• Follow company policies and procedures while maintaining the minimum calls per day, response time and other core performance metric averages.
• Establish an up-to-date file of service manuals, part books and other service literature using the issued laptop and develop familiarity with contents.
• Maintain tool kit, supplies, and accurate inventory for assigned territory.
• Seek opportunities to improve territory parts budget and in...