Job Description


Genesis10 is currently seeking a Production/Technical Support with our client in the financial industry located in Plano, TX and Charlotte, NC. This is a 12+ month contract position.


Responsibilities: 
  • Leverage a modern tech stack—React, Python, MongoDB, and Elasticsearch—to build tools, dashboards, and automation that enhance reliability and operational intelligence
  • Work closely with Production Support Reliability Engineers (REs), ensure a consistent feedback loop to learn from all production interactions and improve system resilience
  • Reliability Engineering Production Support
  • Design and implement systems for high availability, scalability, and performance
  • Collaborate with REDI-enabled Production Support REs to analyze operational data and identify systemic issues
  • Drive continuous improvement through blameless postmortems and actionable insights
  • GenAI Integration
  • Use Generative AI to accelerate...

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