Job Description

What you will do

  • Evaluates and recommends emerging technologies, tools and services, the potential business impact, and facilitates adoption of leading technologies

  • Performs technical troubleshooting with the customers and vendors on issue resolution and continuous improvement on the reliability of the services

  • Suggests alternate technical solutions to meet client requirements efficiently and/or with greater reusability and/or longer life.

  • Fosters collaborative relationships with the SaaS vendors, practitioners and industry organizations with an emphasis on business user’s satisfaction

  • Maintains an awareness of the user’s needs and initiatives and identifies key business implications and impacts.

  • Aligns and partners with project management and solutions architect to identify potential roadblocks and develop plans to overcome them.

  • Maintains professional and technical knowledge by attending ...

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