Professional Services Consultant

Join to apply for the Professional Services Consultant role at MariaDB

Join to apply for the Professional Services Consultant role at MariaDB

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MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

Are you interested in working in a dynamic, passionate and distributed global team with a strong open source culture working remotely? If you answered yes, then you will love working within the Professional Services team at MariaDB. We are looking for a passionate and experienced Professional Services Engineer to join our team

Responsibilities

• Work closely with clients to understand their technical requirements, business goals, and database architecture, either remotely or on-site as per customer needs. Professional Services encompasses a range of technical capabilities from a simple estate health check to a large scale architectural design.
• Lead and support MariaDB deployments, including design, configuration, migration, and integration.
• Conduct performance tuning, troubleshooting, and database health checks to maximize efficiency and reliability.
• Provide in-depth strategic recommendations for database scaling, architecture improvements, and best practices.
• Develop and deliver technical documentation, project plans, and reports to ensure project transparency and customer success.
• Educate and mentor customers and internal teams on MariaDB features, tools, and best practices.
• Participate in the full software development lifecycle including programming, debugging, and creating new features, specifically around the requirements of top customers.
• Writing, debugging and testing queries and code.
• Risk assessment of larger system designs and recommendation of alternatives to customer and core MariaDB engineering teams.
• Functional and regression testing of MariaDB server, components and tooling.
• Test result analysis, creation of reproducible test cases and defect reporting.
• Facilitate efforts to reproduce customer issues, create test cases, and provide patches for production systems to enable targeted collection of debug data and increase customer uptime.

Qualifications

• Proven expertise in database technologies, particularly MariaDB and MySQL.
• MariaDB Tools and Products such as: Enterprise Server, MaxScale, ColumnStore, Vector Search, Kubernetes Operator.
• Hands-on experience in database administration, performance tuning, and troubleshooting.
• Proficiency with SQL and familiarity with database programming languages and with NoSQL concepts.
• Strong understanding of database architecture, replication, and backup strategies.
• Excellent problem-solving skills with a proactive approach to identifying and resolving issues.
• Outstanding communication skills, both written and verbal, with a customer-focused mindset.
• Good knowledge of Linux, and hands-on experience with everyday maintenance/administration.
• Experience with at least some of the following: SQL optimizers, concurrent/distributed computing, ACID storage.
• Basic shell/bash/ansible scripting skills.
• Work experience with version control (git) and defect tracking systems.
• Understanding of DevOps and agile development practices.
• Excellent written and spoken communication in English.

Bonus Experience and Skills

• Certifications in MariaDB, MySQL, or cloud platforms are a plus
• MariaDB, MySQL, Postgres, or MongoDB development expertise
• Experience with open source development
• Mac or Windows as a primary development platform
• Knowledge of MariaDB/MySQL DBMS, internals, SQL dialects, connectors
• Knowledge of Perl, Python, Bash, Java
• Experience with popular database performance benchmarks and code profilers
• Familiarity with databases in the cloud
• Work experience with cloud environments (AWS, Google Cloud) and virtualization tools (QEMU, Docker)
• Familiarity with NoSQL products/concepts
• Familiarity with systemd, SELinux
• Experience working remotely in geo-distributed teams

Location

Remote - Canada

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities.

How to Apply

• If you are interested in this position, please submit your application along with your resume/CV.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
• MariaDB is an equal opportunities emloyer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting and Information Technology

• Industries

  Software Development, Data Infrastructure and Analytics, and IT System Data Services

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