Professional Services Engineer

The Professional Services Engineer will be responsible for close collaboration with clients vendors and internal teams to implement support and optimize banking technology solutions across multiple platforms. The ideal candidate will be proactive detail-oriented and able to handle complex technical challenges while delivering high-quality customer service.

DUTIES & RESPONSIBILITIES

• Install configure customize and troubleshoot banking applications including:
  • VCP LITE NDC-DDC
  • VCP KIOSK NDC-DDC
  • Probase Procashin Prochequein Protopas WEBEXT Prorkl
  • Vynamic View and Vynamic Security
• Support Proof of Concept (POC) for new products User Acceptance Testing (UAT) and EMV ADVT/MTIP certifications.
• Plan schedule monitor and manage projects to ensure successful business solution implementation.
• Conduct root-cause analysis on escalated issues and provide permanent resolutions.
• R...