Job Description
Job Title
We are seeking a skilled Windows Service Desk Specialist to reinforce our FHVi Service Desk during the Windows 11 transition.
- Draft and structure support procedures and knowledge base dedicated to Windows.
- Accompany service desk agents on new procedures and KB updates.
- Take charge of complex Windows 11 incidents, qualify/prioritize tickets, escalate to N2/site technicians, and ensure rigorous reporting in EasyVista.
Apply for this Position
Ready to join beBeewindows? Click the button below to submit your application.
Submit Application