Job Description

Job Type Full-time Description GENERAL STATEMENT OF FUNCTIONS The Program Assistant supports the Program Manager in the daily operations of CIS programs, contributing to the management of staff, program activities, documentation, and program quality. This role ensures compliance with established policies, procedures, service delivery expectations, and regulatory guidelines while providing guidance to assigned staff. SPECIFIC DUTIES AND RESPONSIBILITIES Ensures quality in service delivery and adherence to all program policies, procedures, and standards. Supports the Program Manager in budgetary and management decision-making processes. Assists in scheduling, coordinating, and monitoring program activities. Reports urgent matters regarding staff, clients, or program operations to the Program Manager immediately. Provides day-to-day oversight and guidance to assigned staff; may provide input to the Program Manager on performance evaluations. Ensures compliance with safety protocols and ma...

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