Program Assistant

OVERVIEW The Program Assistant will be responsible for supporting the implementation of one or more of the Field Office programs that provide case management and an array of social services to promote social well-being and economic self-sufficiency for refugees (and immigrants) arriving to Albany, NY. They will work with staff in the maintenance of social service cases by assessing client needs, assisting in the development and implementation of service plans, recommending and obtaining services, gathering information necessary for case managers to assist clients in obtaining services that will provide living arrangements appropriate to the clients identified need. Duties include setting up appointments for clients, to driving them to appointments, helping staff with airport arrivals, assisting with housing set-ups, documenting services via case files, providing interpretation when language abilities fit, organizing donated items, and a wide range of other tasks. This position is on-ca...