Job Description

Program Business Analyst

Leading insurance client (consulting through FinXL)

FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors.

FinXL is seeking a Program Business Analyst to join our consulting team and be deployed with a leading insurance client on a key transformation engagement.

Responsibilities

  • Lead development of user personas and map end-to-end customer journeys

  • Produce high-quality functional requirements using BDD acceptance criteria

  • Bridge business and technology to translate complex constraints and needs

  • Facilitate workshops with technical architects and subject matter experts

  • Support implementation plan...

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