Job Description

About the role



As a Case Manager, you will work closely with participants both within correctional settings and in the community, providing holistic, trauma‑informed support. You will coordinate services, build trusted relationships, and support positive reintegration outcomes while maintaining high standards of safety, professionalism and cultural integrity.

Key Responsibilities:
  • Deliver culturally safe, trauma‑informed case management
  • Develop and maintain Individual Action Plans 
  • Coordinate referrals to health, housing, legal, education and employment services
  • Maintain accurate case notes and reporting
  • Support understanding and compliance with parole conditions
  • Build strong relationships with participants, staff and community stakeholders
  • Identify and escalate risks in line with safety and wellbeing practices
    • About You
  • Experience managing a caseloa...

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