Job Description

What this job involves:

As a Program Coordinator, Guest Relations within JLL's Facility Management team, you will serve as the first point of contact for visitors and employees, playing a pivotal role in delivering outstanding guest experiences and ensuring efficient front desk operations. This role combines hospitality, operational support, and coordination to create a welcoming and productive work environment while assisting with service delivery, driving customer engagement, and supporting event and facility management functions. You will greet and assist visitors, clients, and employees with warmth and professionalism while managing the reception area's appearance to ensure it remains tidy, organized, and welcoming. Reporting to the Facility Manager in a full-time capacity, you will operate visitor management systems for registrations, badges, and access control while handling incoming calls, messages, and emails with clarity and courtesy, directly contrib...

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