Job Description
**43729BR**
**Extended Job Title:**
Program Coordinator
**Position Description:**
Supports the program director by performing administrative duties related to planning, directing and coordinating both the academic and operational activities of the program.
**Requisition ID:**
43729BR
**Travel Required:**
Up to 25%
**Major/Essential Functions:**
+ Provides frontline customer service to students, advisors, faculty, and campus partners by responding to inquiries related to TSI placement, exemptions, course pairings, testing, and holds through email, phone, and Teams communication channels.
+ Manages daily communication workflows, including monitoring and responding to departmental inboxes, routing escalated cases to the Program Director or data requests to the Data Analyst, and maintaining organized records of student interactions.
+ Maintains and updates the College Readiness and TSI websites, ensur...
**Extended Job Title:**
Program Coordinator
**Position Description:**
Supports the program director by performing administrative duties related to planning, directing and coordinating both the academic and operational activities of the program.
**Requisition ID:**
43729BR
**Travel Required:**
Up to 25%
**Major/Essential Functions:**
+ Provides frontline customer service to students, advisors, faculty, and campus partners by responding to inquiries related to TSI placement, exemptions, course pairings, testing, and holds through email, phone, and Teams communication channels.
+ Manages daily communication workflows, including monitoring and responding to departmental inboxes, routing escalated cases to the Program Director or data requests to the Data Analyst, and maintaining organized records of student interactions.
+ Maintains and updates the College Readiness and TSI websites, ensur...
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