Job Description
Job Description: Program Coordinator – Staffing Operations
We are looking for a Program Coordinator to oversee and streamline our staffing operations. You will be the central point of coordination between our recruiting team and bench sales team, ensuring smooth workflows, tracking performance, and helping maximize revenue.
This is a great opportunity if you're organized, love managing multiple things at once, and want to grow into operations leadership in a fast-paced environment.
No prior staffing industry experience required — we'll train you on the domain.
Location - Kondapur, Hyderabad
What You'll Do
Team Coordination
Act as the bridge between recruiting and bench sales teams
Ensure both teams are aligned on priorities and working efficiently
Conduct daily/weekly check-ins to track progress
Requirement Tracking
Monitor incoming job requirements from client portals and job boards
Assign requirements to recruiters and track submissions
Maintain a master tracker of all open positions and their status
Pipeline Management
Keep an updated inventory of available candidates (bench)
Match bench candidates to open requirements proactively
Flag opportunities where we can submit existing candidates quickly
Reporting & Metrics
Track team productivity (submissions, interviews, placements)
Prepare weekly reports for leadership
Identify bottlenecks and suggest process improvements
Process Improvement
Document standard operating procedures (SOPs)
Suggest and implement ways to improve turnaround time and efficiency
Ensure teams follow established processes consistently
What We're Looking For
Must Have
2-5 years of experience in coordination, operations, or project management
Strong organizational skills — you love checklists and trackers
Comfortable managing and following up with team members
Good communication skills in English (written and verbal)
Proficiency in MS Excel / Google Sheets
Willingness to learn a new domain quickly
Nice to Have
Experience working with US clients or in a global environment
Background in HR, recruitment, or staffing (not mandatory)
Familiarity with CRM or ATS tools
Experience working in night shifts or flexible hours
Mindset
Self-starter who doesn't need hand-holding
Comfortable with ambiguity and figuring things out
Process-oriented but flexible when needed
Interested in growing into an operations leadership role
What You'll Learn
US IT staffing industry (visa types, client processes, vendor management)
Recruitment and bench sales operations
How staffing businesses generate revenue
Team and performance management
Why Join Us?
Growth opportunity: As we scale, this role can evolve into Operations Manager
Learn a new industry: Get trained on US staffing without prior experience
Ownership: You'll have direct impact on company revenue
Supportive environment: We invest in training and mentorship
We are looking for a Program Coordinator to oversee and streamline our staffing operations. You will be the central point of coordination between our recruiting team and bench sales team, ensuring smooth workflows, tracking performance, and helping maximize revenue.
This is a great opportunity if you're organized, love managing multiple things at once, and want to grow into operations leadership in a fast-paced environment.
No prior staffing industry experience required — we'll train you on the domain.
Location - Kondapur, Hyderabad
What You'll Do
Team Coordination
Act as the bridge between recruiting and bench sales teams
Ensure both teams are aligned on priorities and working efficiently
Conduct daily/weekly check-ins to track progress
Requirement Tracking
Monitor incoming job requirements from client portals and job boards
Assign requirements to recruiters and track submissions
Maintain a master tracker of all open positions and their status
Pipeline Management
Keep an updated inventory of available candidates (bench)
Match bench candidates to open requirements proactively
Flag opportunities where we can submit existing candidates quickly
Reporting & Metrics
Track team productivity (submissions, interviews, placements)
Prepare weekly reports for leadership
Identify bottlenecks and suggest process improvements
Process Improvement
Document standard operating procedures (SOPs)
Suggest and implement ways to improve turnaround time and efficiency
Ensure teams follow established processes consistently
What We're Looking For
Must Have
2-5 years of experience in coordination, operations, or project management
Strong organizational skills — you love checklists and trackers
Comfortable managing and following up with team members
Good communication skills in English (written and verbal)
Proficiency in MS Excel / Google Sheets
Willingness to learn a new domain quickly
Nice to Have
Experience working with US clients or in a global environment
Background in HR, recruitment, or staffing (not mandatory)
Familiarity with CRM or ATS tools
Experience working in night shifts or flexible hours
Mindset
Self-starter who doesn't need hand-holding
Comfortable with ambiguity and figuring things out
Process-oriented but flexible when needed
Interested in growing into an operations leadership role
What You'll Learn
US IT staffing industry (visa types, client processes, vendor management)
Recruitment and bench sales operations
How staffing businesses generate revenue
Team and performance management
Why Join Us?
Growth opportunity: As we scale, this role can evolve into Operations Manager
Learn a new industry: Get trained on US staffing without prior experience
Ownership: You'll have direct impact on company revenue
Supportive environment: We invest in training and mentorship
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