Job Description
Job Title: Program & Customer Manager – Global Accounts Department/Function: Digital Operations/AI & Gen AI Services Location: Bangalore, India Reporting To: Head of Professional Services Employment Type: Full-time Work Mode: Hybrid (3 days On-Site), Whitefield, Mahadevapura
1. Role Summary The Program & Customer Manager – Global Accounts acts as the central orchestrator for a premier, multinational client, overseeing all programs, projects, and services across regions. This role ensures tight alignment between the client’s global strategy and local execution, drives revenue growth, manages cross-regional dependencies, and serves as the single point of accountability for end-to-end service delivery.
Positioned within the business organization, the role carries ownership for customer outcomes, program governance, and people leadership across global delivery teams. The incumbent will play a critical role in scaling operations, strengthening delivery maturity,...
1. Role Summary The Program & Customer Manager – Global Accounts acts as the central orchestrator for a premier, multinational client, overseeing all programs, projects, and services across regions. This role ensures tight alignment between the client’s global strategy and local execution, drives revenue growth, manages cross-regional dependencies, and serves as the single point of accountability for end-to-end service delivery.
Positioned within the business organization, the role carries ownership for customer outcomes, program governance, and people leadership across global delivery teams. The incumbent will play a critical role in scaling operations, strengthening delivery maturity,...
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