Program Delivery Manager

Role Summary

The Program Delivery Manager is responsible for planning, executing, and delivering IT programs and projects that support business objectives and IT operational excellence. This role oversees end-to-end program delivery, IT operations alignment, budget and vendor management, system performance improvement, and risk management, while acting as a key liaison between IT leadership, business stakeholders, and external vendors.

Key Responsibilities

Program & Project Delivery

• Manage and deliver IT programs and projects from initiation to closure, ensuring scope, timeline, budget, and quality targets are met.
• Develop program scope, deliverables, work plans, budgets, resource requirements, and timelines in collaboration with business stakeholders.
• Coordinate cross-functional teams and external vendors to ensure effective execution and alignment.
• Provide regular program status reports, dashboards, and p...