Job Description

Position Summary: 

The Technical Development Technician serves as the lead technician program owner across the M&R network, responsible for developing, training, and auditing all technicians internally. This role combines advanced diagnostic expertise with organizational oversight to ensure uniform repair quality, technician capability growth, and cost-efficient maintenance practices. The incumbent owns the technical development pipeline, mechanic efficiency, and compliance across shop and mobile operations.

Essential Job Functions:


Technical Leadership & Development

  • Act as the program lead technician, providing diagnostic support and troubleshooting guidance for complex mechanical and electrical issues (tractors, trailers, containers, reefers, chassis).
  • Author and maintain technical SOPs for PMs, major repairs, and diagnostics.
  • Train, certify and mentor, shop and mobile technicians to standardized benchmarks (OEM, inter...

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