Program Leader, Workforce Solutions

The Program Leader, Workforce Solutions offers a unique opportunity to shape and grow existing client relationships. You will design and implement high-performance programs while identifying new avenues for expansion and revenue generation.

Role:

The Program Leader is responsible for managing and overseeing client-specific payroll and contingent workforce programs. This includes ensuring smooth operations, resolving issues promptly, driving compliance, and identifying opportunities for continuous improvement and growth. The role acts as the primary liaison between the client and Procom’s Client Services team, ensuring program excellence and strong partnership outcomes.

Responsibilities:

• Client & Relationship Management.
• Serve as the primary point of contact for day-to-day program activities, inquiries, escalations, and service delivery.
• Conduct regular client meetings, including operational reviews and QBRs. <...