Program Management Specialist

Primary Responsibilities

• Responsible for overall account management of assigned customers/accounts
• Responsible for revenue and organic growth targets
• Responsible for RFQ and pricing, legal affairs, negotiations (in any assigned area)
• Responsible for understanding and driving the customer/account P&L (sales, margins, mark‑ups), contribution goals, inventory goals and any other specific cost drivers.
• Responsible for building and maintaining good working relationship with assigned customer through consistent, timely and accurate data feed
• Responsible to understand customer contracts and the relation to actual production and processes
• Be the key channel of communication for customers and act as escalation in the event of customer issues
• In charge of customer’s satisfaction reviews and corrective actions
• PIC and coordinator for hosting all customer visits
• Lead customer programs an...