Program Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Let’s talk about the Team

Cloud & Custom Applications (CCA) combine design and technology with modern delivery methodologies to deliver experience-oriented, scalable, sustainable and secure enterprise solutions. We are tech savvy consultants on a journey to deliver innovation and expertise to our clients. Join a collaborative team that is solution focused and empowers each other to be their best. We are well known for our work on modern web applications; we are involved at all stages of the software delivery lifecycle from ideation through implementation to deployment. We’re also strong on integrations, IoT, cloud migrations and app modernisation.

Let’s talk about the role

The Program Manager is responsible for leading and delivering complex, multi‑year transformation programs across application modernisation, bespoke software development, ERP implementations, and related digital change initiatives. This role ensures strategic alignment, robust governance, cross‑functional coordination, and strong stakeholder engagement across business and technology domains. The Program Manager will oversee multiple project streams, manage risks and dependencies, provide executive reporting, and ensure delivery outcomes align with business objectives and enterprise architecture standards.

Key Responsibilities

Program Leadership & Delivery

• Lead end‑to‑end delivery of large‑scale transformation programs, including application modernisation, custom development, cloud migration, ERP and digital enablement projects.
• Define program scope, roadmap, milestones, and integrated delivery plans.
• Manage multi‑disciplinary delivery teams (internal, vendor, and hybrid).
• Drive program performance, tracking schedule, budget, scope, quality, and benefits.

Governance & Assurance

• Establish and operate program governance frameworks, steering committees, and reporting mechanisms.
• Ensure adherence to enterprise architecture, security, risk management, and procurement policies.
• Oversee stage gates, program audits, assurance reviews, and quality controls.
• Maintain accurate program dashboards, financial tracking, and decision registers.

Stakeholder & Change Management

• Build trusted relationships with senior executives, business owners, delivery teams, and vendors.
• Facilitate workshops, briefings, and communications across the organisation.
• Manage expectations, influence decision‑making, and negotiate outcomes.
• Partner with change management teams to ensure adoption, training, and business readiness.
• Identify, assess, and manage program risks, issues, and inter‑project dependencies.
• Drive proactive mitigation and escalation processes.
• Ensure continuity management, transition planning, and operational readiness.

Vendor & Commercial Management

• Manage third‑party vendors, SI partners, and technology providers.
• Oversee statements of work, performance management, contract compliance, and commercial negotiations.

Qualifications

• 10+ years of experience delivering complex IT transformation or digital programmes.
• Proven track record in application modernisation, cloud programs, bespoke development, or ERP (SAP/Oracle/MS Dynamics) projects.
• Strong governance, financial management, and program reporting capability.
• Exceptional stakeholder management, communication, and influencing skills.
• Experience managing multi‑vendor, multi‑stream delivery environments.
• Strong understanding of agile, hybrid, and traditional delivery methodologies.
• Experience in government, regulated industries, or large‑scale enterprise environments.
• Certifications such as PMP, MSP, PRINCE2, Agile (Scrum, SAFe), or PROSCI.
• Familiarity with enterprise architecture, data governance, cyber security, and integration platforms.

Personal Attributes

• Strategic thinker with strong execution capability.
• Collaborative leadership style with the ability to inspire cross‑functional teams.
• High resilience, adaptability, and problem‑solving ability.
• Strong business acumen and outcome‑driven focus.

Capgemini is an AI‑powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end‑to‑end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.