Program Manager

The Program Manager will be responsible for the operational success of TransPerfect ensuring seamless team collaboration and development, program delivery, strategic customer service and quality control and evaluation.

A successful Program Manager will have solid program management skills, excellent problem solving skills, and the ability to build strong relationships with client and internal teams in face to face and virtual environments.

Description

• Own the service delivery for the program, across geographically dispersed client and TransPerfect teams
• Enhance organizational excellence by establishing operational benchmarks, timelines, and resources needed to achieve strategic goals, proactively recommending and driving improvements as necessary; set standards for accountability and measurements of success
• Engage with the client and internal teams to design and implement new initiatives to further develop process improvement, quality...