Program Manager (Client Services)

Program Manager (Client Services)

Adobe - Join us to apply for a dynamic Program Manager role delivering Adobe Experience Cloud solutions to clients across South Asia.

Opportunity

Lead large services engagements to implement Adobe Experience Cloud solutions and maximize customers' ROI.

What You’ll Do

• Manage cross‑functional teams in delivering Adobe projects from inception to completion, providing direction and prioritization to meet customer needs.
• Ensure the effective use of Adobe Consulting Methodology processes and procedures.
• Lead business consulting efforts to scope projects, identify, gather, and analyze requirements, and define key business drivers for effective solutions.
• Coordinate the project estimation process.
• Plan, monitor, and report on project execution.
• Manage project risks, issues, actions, and decisions.
• Handle project resourcing and commercials, including forecasting, time management, invoicing, and project P/L.
• Complete project communication plans for clients and partners, as well as internally within Adobe.
• Ensure projects meet quality standards.
• Actively participate in PMO practice development.
• Achieve a billable utilization goal.

What You Need to Succeed

• Bachelor’s degree, preferably in Computer Science or related field.
• 10+ years of experience as a project manager, delivering large enterprise‑based Content Management or Digital Marketing solutions.
• Outstanding attention to detail.
• Ability to manage large single projects or multiple smaller projects concurrently.
• Professional project management qualification, such as PRINCE2, PMI or equivalent experience.
• Experience delivering projects using agile methodologies like SCRUM.
• Proficiency in project delivery tools such as JIRA, Trello, etc.
• Skilled in using Microsoft Project and Excel for project management.
• Strong verbal, written, and presentation communication skills at all organizational levels.
• Strategic problem solver, capable of aligning day‑to‑day details with broader business objectives.
• Proven ability to facilitate executive‑level discussions.
• Experience leading virtual internal teams to deliver findings and recommendations at an executive level.
• Willingness to travel regularly within South Asia.

Seniority Level

Director

Employment Type

Full‑time

Job Function

Project Management and Information Technology

Industries

Software Development

Benefits & Culture

Adobe values creativity and offers employee benefits such as health insurance, global days off, wellness fund, market‑leading parental leave, Employee Stock Purchase Program, and opportunities to engage in corporate social responsibility.

Equal Opportunity Statement

Adobe is a proud Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status or any other characteristics protected by law. Learn more.

Accessibility

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