Job Description

Overview

The Contracted Services Program Manager is responsible for administering and coordinating the delivery of public transit services by the assigned contractors within policy, contractual, and budget parameters for the best results in terms of customer service. Position is responsible for monitoring invoices, service quality and contract compliance and provides guidance to contractor management teams. Ensures solid communications during all aspects of projects and systems Community Transit implements.

  • The contracted commuter operation utilizes a fleet of 150 buses operating seven days a week. In 2018 this operation provided more than 5.5 million passenger trips. This operation includes a substantial service contract with Sound Transit.
  • The contracted paratransit operation utilizes a fleet of 52 buses operating seven days a week to provide complementary paratransit under the Americans with Disabilities Act. In 2018 this operation p...

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