Job Description


Job Title: Program Manager, Digital and Client Experience-
Location: Charlotte, NC, Hybrid

Additional Locations

Dallas, TX, USA

New York, NY, USA

Duration : Months

CW-Project and Program Management

The Continuous Improvement Specialist assists the operations of improvement projects from initial research and assessment stages through the transition and implementation phases. Working under close supervision, this job supports functional teams across the organization to identify and execute improvement strategies that best enhance operations. This job also assists in calculating metrics to measure the impact of process enhancements after they are implemented by the organization.



Key Responsibilities and Duties

Assists with conducting process improvement and continuous improvement analyses to identify potential upgrades that would be ideal for business unit goals.

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