Program Manager Global Benchmarking Standards and Audit

Overview

Are you interested in defining the future operating model for Amazons global delivery operations and creating a worldclass experience for our customers associates and driver partners Amazon Logistics (AMZL) delivery operations are on pace to become one of the largest parcel carriers in the world. Robust process improvement and development leverages delivery station and driver capacities that are critical to accomplishing that scale. All while delivering a worldclass customer experience.

The Global Benchmarking Standards and Audit (GBSA) team leads defining implementing measuring and improving standard work processes that will drive customer experience and performance improvement within Amazons delivery station network. We are accountable for influencing businesscritical decisions that enable scale and deliver consistent industryleading performance within our AMZL Operations. We raise the bar on customer experience through lowering costs and supporting rap...