Program Manager

We are looking for a Program Manager to lead and manage client servicing programs at AuthBridge. This role requires strong project management, client relationship management, and operational expertise to ensure seamless delivery of services. The Program Manager will act as the bridge between clients, internal teams, and leadership, ensuring client satisfaction, process excellence, and business growth.

Responsibilities

• Act as the primary point of contact for strategic clients and ensure effective servicing and delivery of solutions.
• Manage end-to-end program execution including planning, implementation, tracking, and reporting.
• Collaborate with cross-functional teams (Operations, Technology, Sales, and Product) to ensure timely and accurate service delivery.
• Establish and monitor KPIs, SLAs, and quality standards for client programs.
• Conduct regular review meetings with clients to discuss performance, feedback, a...