Program Manager

About the Role: The purpose of this position is to provide Program Management from low to medium cross-functional projects and programs. What You'll Do: Leads low to medium cross-functional projects and programs end-to-end, with a focus on Workplace Services, Meeting & Events and Hospitality. Responsible for documenting new processes and updating existing processes through playbook creation and updates. Facilitates the development of a charter and integrated timeline. Ensures all functions remain on schedule and issues get resolved or escalated. Responsible for program competition against set deadlines and requirements determined by the client. Provides training of new/updated processes as needed. Facilitates regular meetings to review project status for active and pending projects (project pipeline). Collaborates with core team to develop solutions and leads project team through implementation and completion. Responsible for reporting status of individual and groups of projects and pr...