Job Description
Job Title: Program Manager – D2C Operations & Customer Experience
Location: Gurgaon
Employment Type: Full-Time
About Prozo
Prozo is an integrated supply chain company transforming fulfillment across India through a pan-India warehousing and freight network. Powered by an end-to-end supply chain technology stack and a centralized control tower, Prozo delivers enterprise-grade supply chain capabilities on a pay-per-use basis — positioning itself as the “AWS of Supply Chain.”
Prozo operates 40+ multi-channel, tech-enabled warehouses spanning ~2 million sq. ft. and a logistics network covering 29,000+ pin codes. We serve leading D2C brands, SMEs, and large enterprises across fashion, FMCG, electronics, and lifestyle categories, enabling reliable, scalable, and SLA-driven B2B, B2C, and D2C fulfillment.
Role Overview
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