Program Manager, Learning and Development (Customer Service)

Netflix

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

At Netflix, we are shaping the future of global entertainment because we believe there is a better way to watch. Our members need our help from time to time; our Global Customer Service (CS) organization is at the heart of this, ensuring every interaction is an amazing one – simple, excellent, and designed to get our members back to streaming what they love.

Netflix is looking for a talented Program Manager to join our Central Curriculum team. This role will support the outsourced call centers that make up our Global CS Operations in APAC, EMEA, and LATAM with their learning needs.

Our Central ...