Program Manager , Network HealthTrust & Safety

The Program Manager will lead and scale compliance and enforcement mechanisms within Amazon's Last Mile delivery network across AMET (UAE, Saudi Arabia, Egypt, Turkey). This role requires end-to-end ownership of cross‑functional initiatives, strong stakeholder management and analytical rigor.

Key Job Responsibilities

Manage and execute multiple compliance, safety and operational programs simultaneously, ensuring timelines and deliverables are met.

Collaborate with Business Coach, Legal, TRC and Operations to implement process improvements and resolve high‑impact risks.

Develop and maintain SOPs, MEPs and escalation paths that standardize enforcement and governance across delivery programs.

Partner with Business Coaches (BCs) and Delivery Service Partners (DSPs) to enforce policies and drive adherence to Amazon's Supply Chain Standards.

Investigate documents and resolve escalations related to DSP misconduct, safety violations or pr...