Program Manager

Program Manager

Job Purpose

The Program Manager act as the main point of contact Customer, managing all communications, status updates, and program-related inquiries for both refurbishment and maintenance projects. Define project scope, objectives, and success metrics in close collaboration and align cross-functional teams to meet these objectives. Develop, track, and manage detailed project plans, timelines, and milestones, ensuring transparency and accountability throughout the project lifecycles.

Responsibilities

• Serve as a key channel of communication for customers and act as an escalation point in the event of customer issues.
• Handle customer inquiries and coordinate cross-functional responses and resolutions.
• Organize internal meetings and discussions to address issues impacting program deliverables.
• Monitor project progress, help resolve issues, and keep stakeholders informed.
• Lead overall Project M...