Job Description

*Company Description*
*Bosch Global Software Technologies Private Limited*is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
*Job Description*
*Roles & Responsibilities :*
The Program Manager - Strategic Transformation (Fit.SO) will play a pivotal role in driving the business-wide transformation for Bosch Service Solutions India . This role will directly support the office of the TCR in conceptualizing, orchestrating, and executing key change initiatives aligned with the *Fit.SO* transformation framework.
The Program Manager will ensure alignment of transformation efforts across the organization, focusing on*portfolio diversification, delivery model transformation, ecosystem partnerships, talent and competency evolution, and cultural change enablement*.
The ideal candidate is a strategic thinker with strong program governance capabilities, business acumen, and the ability to influence senior stakeholders across functions.
*Key Responsibilities:*
*1. Program Strategy and Governance*

* Develop, operationalize, and continuously refine the transformation roadmap in line with the strategic objectives set by the office of the TCR.

* Establish program governance frameworks, KPIs, and reporting cadences for effective tracking and stakeholder alignment.

* Coordinate with cross-functional leaders to ensure consistent transformation execution across business areas.

* Facilitate decision-making forums, prepare steering committee updates, and ensure timely communication of progress and challenges.


*2. Portfolio and Business Model Transformation*

* Drive portfolio rationalization and growth initiatives across IT Support, Tech Platforms (ServiceNow), Automation & AI, Customer Experience Services, and Connected Services with specific focus on driving external business growth.

* Support the design and implementation of new go-to-market models and revenue streams aligned with 2030 growth targets.

* Collaborate with business area / functional leaders to identify strategic synergies and scalability opportunities.


*3. Delivery and Operating Model Evolution*

* Enable programs for reengineering and deployment of delivery structures integrating internal shared services and external market delivery.

* Program manage initiatives to optimize processes, improve delivery efficiency, and embed digital and automation enablers across business areas.

* Champion integration of new technologies (RPA, AI, digital workflow tools) into the operating framework.


*4. Partner Ecosystem Development*

* Develop and operationalize partnership strategies with technology, consulting, and delivery partners to expand capability and reach.

* Support partner evaluation, onboarding, and governance to ensure value alignment and joint go-to-market readiness.


*5. Talent, Culture, and Engagement Transformation*

* Partner with HR and business leadership to define and roll out competency frameworks and learning roadmaps for emerging technologies.

* Lead culture and engagement initiatives that promote innovation, accountability, and collaboration across teams.

* Act as a change champion to embed new mindsets, drive communication programs, and ensure alignment to transformation values.


*6. Change Management and Communication*

* Develop a transformation communication framework to ensure transparency and stakeholder engagement across levels.

* Monitor organizational readiness and drive structured change management interventions to mitigate resistance.

* Create storytelling narratives, dashboards, and visual reports to communicate impact and progress effectively.


*Qualifications*
* Educational qualification: *

* Master’s degree in Business Administration, Engineering, or equivalent discipline.

* Certifications in Program / Project Management (PMP, MSP, PRINCE2) or Change Management (Prosci, ACMP) preferred.


* Experience : *

* *15-20 years*of total experience with at least*5 years in leading strategic or transformation programs*at an enterprise level.

* Proven experience in*managing multi-stakeholder programs*across business, technology, and operations functions.

* Experience working within*large matrix organizations*or global delivery setups preferred.

* Strong exposure to*business process management, automation, digital transformation, or IT services*domains.

* Demonstrated success in driving*organizational change and culture transformation*initiatives.


* Mandatory/requires Skills : *

* Strategic program management and governance expertise

* Strong stakeholder engagement and influencing capability

* Excellent analytical, problem-solving, and decision-making skills

* Communication excellence - both executive storytelling and operational reporting

* Experience in performance tracking and business analytics

* High emotional intelligence, adaptability, and resilience


*Additional Information*
*Personality and Leadership Traits:*

* Visionary with a structured execution mindset

* Self-driven with high ownership and accountability orientation

* Ability to navigate ambiguity and manage cultural change

* Collaborative and people-centric leadership approach

* Passion for innovation and continuous improvement

* Ability to function with minimal leadership inputs or support

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