Program Manager - Talent and Learning

Overview

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Responsibilities

Program Planning & Delivery

• Support program coordination under guidance for global talent management and learning initiatives, including engagement surveys, performance and talent cycles, learning launches, and enablement programs.
• Develop and maintain project plans, communications, timelines, dependencies, and risk logs, identifying and escalating risks and supporting plan adjustments to support on-time, high-quality delivery across multiple workstreams.
• Assist with s...