Program Manager

First Coast Security Solutions provides security services nationwide. We are seeking a Program Manager for the Library of Congress located in Washington, D.C, Maryland and Virginia. This role is responsible for overall management of daily operations, staffing and compliance with contract requirements. 

 Responsibilities

• Oversee the daily security operations for multiple Library of Congress sites.
• Lead and supervise security personnel, including scheduling, performance management, and staff development.
• Manage and respond to operational issues, incidents and emergencies.
• Ensure full compliance with federal contract requirements, company policies, and security standards.
• Maintain strong client relationships and serve as the principal liaison for contract communications.
• Conduct regular inspections, audits, and quality-assurance reviews.
• Coordinate staffing levels, hiring needs, onboarding, and training processes.
• Prepare reports, incident summaries, and operational updates as required.
• Address and resolve operational challenges promptly and professionally.
• Promote a culture of safety, accountability, and high performance.

 Qualifications

• U.S. citizen
• Strong leadership, organizational and communication skills.
• Ability to work flexible hours and be on call as required to support operations.
• Have a fluent command of the English language for both oral and written communication.

Experience

• Minimum of five (5) years of security management on federal or government contracts; or military leadership experience.
• Must have experience managing security personnel, scheduling and operational staffing.
• Must have experience responding and managing security incidents and emergencies.

Education

Associate or bachelor’s degree from an accredited institution.

First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. We hire and develop high-quality Security Officers and maintain a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within, giving you real opportunities to grow.