Program Manager

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Sentara Health is looking to hire a Remote Program Manager.

This is a remote position: Remote opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming 

The Program Manager has a critical role within Sentara Health. The Program Manager is responsible for the overall management of their assigned Program(s) which will consist of multiple related Projects. The Program Manager will work with the Business and IT leaders, and Project Managers to drive component project intake as well as program delivery. To support these activities, we will work closely with Sentara Health employees and contractors to ensure quality completion of business requirements, scope, end user impact, Program dependencies, financials and transition to operations activities for the Service Line. A critical element of the Program Manager role will be to coach Project Mangers in Project Delivery excellence. Provides advice, counsel, and insight to PMs on how to more effectively lead projects to completion. Serves as a champion and advocates for Project Management Methodology and assist teams with adoption.
 

Education:

Bachelors

8 years related experience in lieu of degree

Certification:

Project Management Professional (PMP) certification required within 1 year of hire

Experience:

8 years of Project Management preferred

3 years of healthcare

3 years of Information Technology and/or Analytics required

Experience using Epic preferably in the scheduling/referral management space

Experience in Process Improvement

Highly organized

Strong attention to detail

Strong multi-tasking skills

Strong communication skills – verbal/written – willingness to present in front of large groups

Experience analyzing reports/data – strong excel skills

Experience implementing AI solutions LLM preferred

Experience in a Call Center Environment, preferably leading teams within a call center

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $101,504 – $188,510.4. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities 

Keywords: Talroo-Allied Health, Health Plan, Healthcare, Health Insurance, Project Management, PMP, PMI, IT, Analytics, Process Improvement, Call Center 

Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work,Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.